Effective Date: July 2, 2026

Welcome to https://primemarketingsurat.in/. These Terms & Conditions (“Terms”) govern your use of our Site and your purchase of products from us. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

2.1 About Us

Prime Marketing is an online grocery and packaged-food store based in Surat, Gujarat, India, offering products such as sauces, condiments, noodles, pasta, seasonings, beverages, canned foods, grains, bakery items, dairy, dry fruits, and related grocery items.

2.2 Eligibility

You must be at least 18 years old, or using the Site under the supervision of a parent/guardian, to place an order.

2.3 Account Registration

• You are responsible for maintaining the confidentiality of your account login details.
• You agree to provide accurate and current information when creating an account.
• We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2.4 Products & Pricing

• We make every effort to display product information (images, descriptions, prices) accurately. However, slight variations in packaging, weight, or appearance may occur due to manufacturer changes.
• All prices are listed in Indian Rupees (₹) and are inclusive/exclusive of applicable taxes as indicated at checkout.
• Prices, discounts, and offers are subject to change without prior notice.
• We reserve the right to limit quantities, refuse, or cancel any order at our discretion — for example, in cases of pricing errors, suspected fraud, or product unavailability.

2.5 Orders & Payment

• Placing an order constitutes an offer to purchase; the order is confirmed only once accepted by us (e.g., via confirmation email/SMS).
• Payment must be made in full through the payment methods available on the Site (online payment/UPI/cards/cash on delivery, where applicable).
• We use third-party payment gateways to process transactions securely.

2.6 Delivery

• Delivery timelines and areas are described in our Shipping Policy.
• Risk of loss and title for products pass to you upon delivery.

2.7 No Cancellations, Returns, or Refunds

All sales on this Site are final. We do not accept order cancellations once confirmed, and we do not offer returns, exchanges, or refunds, except where required by applicable Indian consumer protection law (for example, in the case of a wrong or defective item delivered — see our Return & Refund Policy for details).

2.8 Intellectual Property

All content on the Site — including text, graphics, logos, images, and software — is the property of Prime Marketing or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

2.9 Prohibited Use

You agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Post or transmit harmful code, spam, or malicious content
• Misuse promotional codes or engage in fraudulent transactions

2.10 Limitation of Liability

To the fullest extent permitted by law, Prime Marketing shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount paid by you for the relevant order.

2.11 Indemnification

You agree to indemnify and hold Prime Marketing harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site.

2.12 Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

2.13 Changes to These Terms

We may revise these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

2.14 Contact Us

For questions regarding these Terms, contact us at: 📧 hello.primemarketing@gmail.com